ORDER PROCESSING

Quick, efficient and accurate processing of orders builds a business’s reputation and helps it attract more customers and clients. WebGalaxy.in’s end to end Order Processing Services will aid you in attaining these objectives effortlessly and cost-effectively.

We process orders employing a judicious combination of order processing software and manual intervention. We are extremely meticulous and will validate and authenticate your orders quickly and without errors. We will enter the items’ names, quantity, price, order tracking number, etc.

We will take care of payment processing. We will generate invoices and oversee the processing of credit and debit cards. Our Order Processing Services professionals will also help you with inventory management. We will periodically update SKUs, product availability and product prices. Our professionals will periodically update your customer data like names, email and postal addresses and phone numbers. We will take care of the dispatch of shipments. We will select the mode of transportation, print address labels and choose a shipping company. We are amply experienced in working with all major shipping companies such as UPS, Blue dart, DHL, Fed-Ex, etc.

•  Efficient processing of customer orders leads to increased sales
•  Be known for exceptional customer service
•  Manual processing of orders and inquiries take up time and money; a effective order processing system eliminates time wastage and also reduces overheads
•  Order processing directly affects the bottom-line

Outsourcing order processing - Does it work?
Outsourcing order processing takes the weight off your back in managing and maintaining the order processing and fulfillment system. Webgalaxy has worked with businesses - small and large, in various areas to streamline their sales, order and fulfillment processes. By a proper understanding of your current situation and business process, we can optimize the way you process and fulfill customer orders.

Some of the benefits of outsourcing your order processing and fulfillment services include:

•  Eliminates the need to recruit, train and deploy customer support and fulfillment staff as the offshore model takes care of this seamlessly.


•  Overcome staff and resource attrition - In an outsourcing model, you have continuous access to resources to take up your assignments even in cases where personnel quit, go on absence, etc.


•  Faster turnaround times combined with greater efficiency and quality.


•  Lets you focus on your core operational functions of Sales, Marketing and Product development / innovation.


•  Data and information can be presented as illustrated tables or as percentile rankings and distributions to give you a bird's eye view of things as well as offering sufficient details to dig deeper into the data.


•  Reduction in Operational and Project management costs of up to 40%.